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New Training Calendar

New Training Calendar Download the new July to December Training Calendar. Improve your skills with expert computer training that fits your needs and budget! Read more.

Express Lane Check-in

Express Lane Check-in How to register for courses

If you know which course you like to attend you can register by doing one of the following:
1: Use the 'Book online' link on the left to register securely
2: Send an email to Kim ( kimw@infoxchange.net.au ) detailing which course and your contact details
3: Download and post, email or fax the Training Registration form by clicking here.

How to choose a course:

1: Review the course outlines and details by clicking the link on the left titled 'Short Courses'
2: Send an email to Kim ( kimw@infoxchange.net.au )
3: Call us on 03 9418 7401 and we can answer your questions over the phone

Any questions we can help you with?
Just call or email and we'll assist you with the right approach for your needs.
Read more.

Conflict Resolution and dealing with challenging behaviours

Professionals working in community services industries seeking to gain more skills and knowledge to address and manage challenging behaviours.

Participants will learn:

• Learn how develop effective listening skills
• Understand the barriers to effective communication
• How to read non-verbal communication cues
• How to express our self effectively
• Understand how to identify criticism and barriers to effective communication
• Learn skills how to effectively communicate using an assertive style of relating to others
• Have an opportunity to role play and practice passive, aggressive and assertive styles of relating to others
• How to recognise and deal with clients effectively when you feel like you are being provoked
• Be familiar with the logical process of resolving conflict
• Build on skills to use positive reinforcement in resolving conflict
click read more for workshop details..
Read more.

Plan your Success - 2008 Training Calendar

Plan your Success  - 2008 Training Calendar Open the 2008 Calendar by clicking here the link below. 2008 is an exciting year for the Infoxchange Education and Training Unit because during the upcoming months we are showcasing the introduction of several new workshops to support your vocational goals.

The workshops have been developed after lengthy consultation and include Project Management, Developing and Designing Acquittal Reports, Staff Performance Management, Self Awareness in Role, Change Management and MBTI.

Continuing on the success of our 2007 Certificate IV Training And Assessment we a holding more courses throughout 2008 to satisfy the ongoing demand for this essential qualification. Plus the well known Grants and Proposals workshops.

Our computer courses are open for you to enroll, plus you can upgrade to Certificate I or II in Business or IT.
Read more.

Free Internet Courses

Infoxchange is pleased to be presenting free workshops in using the internet. This course suits new and experienced participants. You will be guided through the World Wide Web by an experienced trainer to discover browsing and safe searching techniques. You will learn the most recent internet features, tools and resources. Class sizes are limited so book today to secure your place. Read more.

Returning to Earning

Returning to Earning The Victorian Government has made available $1,000 training grants for eligible parents who have been caring for a child during the past 2 years and are seeking to return to work. Contact us to enquire for eligibility or for information on how to apply. Read more.

Quick Start Specials! Excel, Word, PC Skills!

Have you been waiting for the course that starts you into Computers, Microsoft Word or Excel?

Now you can attend our $55 quick start courses which focus on the key skills in these programs.

Introduction to Computers, Learn how to use Microsoft Windows and understand how to manage files and settings

Microsoft Word Essentials, Introduction to Microsoft Word, creating documents, editing text and saving files.

Microsoft Excel Essentials, Introduction to MS Excel,creating spreadsheets, using formulas and graphs.

Click read more for session times.
Read more.

Certificate IV Training And Assessment TAA40104 - Starts 16 July 2008

Certificate IV Training And Assessment TAA40104 - Starts 16 July  2008 Certificate IV Training and Assessment is designed for people who are working as trainers and assessors and for those who are moving into the training and assessing field.

The course is delivered with face to face training sessions (includes elearning support and resources). The course is one day per week with 14 classroom sessions. Between sessions students complete projects and assessment tasks and use online learning resources. The course is available to applicants over 18 years of age, there are no pre-requisite qualifications. Once you successfully complete this course you will be qualified as a trainer and assessor for employment or promotion in your chosen industry throughout Australia.

Evening Course commencing Wednesday 10 September 2008
Day Course commencing Wednesday 16 July, 2008
Day Course commencing Thursday 14 August 2008
Day Course commencing Monday 22 Sept 2008
Read more.

Upgrade Course for BSZ Certificate IV Assessment And Workplace Training Certificate Holders

Upgrade Course for BSZ Certificate IV Assessment And Workplace Training Certificate Holders Are you a qualified holder of the old Certificate IV Assessment and Workplace Training BSZ40198 qualification?

If so you can attend this new course to upgrade and attain the new Certificate IV Training and Assessment TAA40104 qualification by completing a tailored Bridging Course.

New Course starting Friday 4 July, 9.30am to 4.30pm.
Read more.

Vocational Computer Training and Microsoft Office

Vocational Computer Training and Microsoft Office Microsoft Office Computer Skills Training
How does software training benefit you and your organisation?

Improved skills save time (and money) for the long term
Your investment in training builds capacity for yourself and your organisation
You improve your organisations ability to deliver outcomes

More benefits that we provide:
Build you PC confidence for employment an career advancement Wide range of skill levels to choose
Wide range of courses to choose
Courses map to nationally recognised training standards and accredited certification is available
Infoxchange provides practical PC training in the Microsoft Office suite and Adobe programs.

Registrations and Bookings for courses or to discuss your training needs please contact the Training Unit on (03) 9418 7401 – or use the secure online Training Registration form (link on the left) or email Kim. Would your organisation benefit by updating your staffs' Microsoft Office skills?

Click here to arrange a Training Consultation. for an obligation free consultation on your organisations training you can schedule a meeting with our training manager, Michael Ried.

Training Dates
Don't see a date you need? Just ask for a flexible option and we can tailor training for you.

Courses at our Vocational Training Centre, 375 Johnston Street, Abbotsford, include manuals, morning and afternoon tea and a Certificate of attendance.

Microsoft Word 2003 Introduction - Monday 7 July - $220 (1 day)
Microsoft Excel 2003 Introduction - Tuesday 8 July - $220 (1 day)
Microsoft Word 2003 Intermediate - Monday 14 July - $220 (1 day)
Microsoft Excel 2003 Intermediate - Tuesday 15 July - $220 (1 day)
Microsoft Access 2003 Introduction - Thursday 24, 31 July (two days) - $380

PC Essentials - PC Starter Skills - Windows, Internet, Email - Tuesday 1 August - $320
Also Microsoft Office 2007 classes available now! Enquire now. Excel 2007 course Monday 28th July $220.

See more dates in the 2008 Calendar. Open the 2008 Calendar by clicking here.

More Courses

Microsoft Office 2007
Touch Typing Class Microsoft Excel 2003
PC and Internet Skills Microsoft Outlook 2003
S2S e-Referral Microsoft Project 2003
Vacancy Seeker Microsoft Publisher 2003
Read more.

Managing Projects

Managing Projects Delivering any project on time and within budget is a challenge and fortunately with the right project management strategies presented is this course you can successfully achieve project targets.

This workshop will show you how to plan, deliver and co-ordinate effective project management.
Read more.

elearning for Distance Learning

elearning for Distance Learning Do you prefer to learn at your own pace at a time that suits you?

Elearning with Infoxchange lets you take advantage of flexible training delivery in Microsoft Office courses with the support of a qualified trainer.

Easily learn more than before as you experience the fastest way with online training to get the skills needed to master Microsoft Office.
Read more.

Choosing the Right Course

What's more important than training? Making sure you get the right training. Here's how to identify your training needs: 1. Examine and list the duties and tasks that you need to perform in your role, or would like to prepare for in a new role. 2. Review how well you perform these tasks. 3. Attend training to build your skills in the areas you have identified for improvement. See the attached planning form or contact us for assistance, including Training Needs Analysis.

Successful Grant Submissions And Tender Writing Workshop

$10,000? $250,000? $1 million? Is funding an important issue for your organisation? Continuing in 2008 by popular demand. Attend this key workshop and learn ways to secure funding with successful tenders and proposals. Read more.

Touch Typing Course -- Learn How to Today

Touch Typing Course -- Learn How to Today Many people who do courses with Infoxchange tell us they wish they could learn how to type more quickly and accurately. Now you can!

In just 6 weeks you can improve your productivity by over 40% by joining the Touch Typing Class here at Infoxchange. You will use the very popular self-paced Australian TYPEQUICK® software and be given encouragement by a trainer to keep you motivated. At the end of the course we will provide you with a certificate to add to your CV.

The six 2 hour Touch Typing classes run between between 9.30am and 4.30pm Monday to Friday. You can join the class at any time for a period of 6 consecutive weeks. If you have to miss a class we can negotiate another time during the week so you don’t slip backwards in developing your skills.

The Infoxchange Training Centre is located at 375 Johnston Street, Abbotsford and is accessible by car, train and bus.

To enrol in a course or discuss your training needs further please contact Kim at the Training Unit on (03)9418 7401 or email to Kim.

PC Essentials - Includes PC to take with you*!

PC Essentials - Includes PC to take with you*! Ready to learn how to use PC's for Work and entertainment?
Pictured here are some of our recent PC recipients with their 'take-away' computers

In this course you will be introduced to computers at a learning pace that gives you time to get the skills you require now.

*Eligible PC recipients include:
·Low Income Earners – Less than $27,000p.a.
·Aged Pension Card Holders

The Pentium Computer System:
· Windows XP Operating System
· Pentium III Up to 1GHz processor
· 8GB HDD
· 1.44FDD
· CD-ROM
· Graphics Card
· ADSL Internet Ready and Network Ready
· 17” Monitor
· USB Ports
· Keyboard and Mouse
You will learn about using a PC Mouse, where and when to 'click' plus:

Microsoft Windows
How to email - including attachments
How to explore and find information on the internet

Price: $330
Do you know someone who is looking for a PC course like this? Just ask them to contact Kim at the Infoxchange training unit on 9418 7401.


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Infoxchange Australia
375 Johnston Street, Abbotsford VIC 3067
Australia Ph: +61 3 9418 7400 Fax: +61 3 9486 9344
Email: info@infoxchange.net.au